SMART+ Zigbee lamps can be updated using free-of-charge firmware updates in order, for example, to improve usability or add new functions or features. For more information on our partner smart home systems see FAQ section 2 (SMART+ and Partners).Ģ.2.1. You will have the best user experience by controlling our SMART+ Zigbee products with one of our official partner systems. This might be a compatible, Zigbee enabled smart home system or a compatible voice assistant with a built-in Zigbee hub. No, beside your smartphone you will need a compatible control unit which is able to communicate on the Zigbee standard to control your SMART+ Zigbee products. CAN I CONTROL MY SMART+ ZIGBEE PRODUCTS DIRECTLY AND SOLELY WITH MY SMARTPHONE? This is because different hardware had to be used for the two Zigbee versions, which contributes to an increased security level with the latest Zigbee version Zigbee 3.0. Nevertheless, our SMART+ Zigbee 3.0 products are fully backwards compatible to all previous Zigbee standards.ġ.3.3. No, it is not possible to update SMART+ Zigbee products from Zigbee Light Link to Zigbee 3.0 or vice versa. CAN I UPDATE THE FIRMWARE OF MY SMART+ ZIGBEE PRODUCTS FROM ZIGBEE LIGHT LINK TO ZIGBEE 3.0? These SMART+ Bluetooth products can be distinguished from SMART+ Zigbee products by the packaging (Bluetooth label or by the imprint “Works with Apple HomeKit”) and by the additional Bluetooth identification number (eight-digit numeric code) printed on the product.ġ.3.2. To minimize confusion, please be aware that our SMART+ Bluetooth products, which are not compatible with Zigbee or SMART+ Zigbee products due to the use of different technologies, also have a QR code on them. If your SMART+ Zigbee product has a QR-code printed on, then it is a Zigbee 3.0 product. SMART+ Zigbee 3.0 products are distinguishable from SMART+ Zigbee Light Link products by the QR code on the products itself. HOW CAN I FIND OUT IF MY SMART+ ZIGBEE PRODUCT IS USING ZIGBEE 3.0 OR ZIGBEE LIGHT LINK, EVEN IF I LOST THE PACKAGING?
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